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Privacy Policy at mcc888

When you open an account with mcc888 and fund it through Touch 'n Go, GrabPay, Boost dan FPX, we collect personal information to keep your account secure and…

Account securityPayment protectionData retentionYour control
mcc888 Privacy Policy at mcc888
GET IN TOUCH

How to Contact Us About Your Privacy

Have questions about how we use your data, or want to request a copy of what we hold? Our privacy team is here to help.

Email Support Send a privacy request to [email protected]. We respond within 5 working days with details of the personal data we hold.
Live Chat Use the chat button in your account lobby. Our team can answer general privacy questions and direct complex requests to the right department.
Account Settings Update your contact details, email preferences, and communication settings directly in your account. Changes take effect immediately.
HOW WE PROTECT YOU

Our Commitment to Data Security & Transparency

mcc888 uses encryption for all account logins and payment flows. Your deposits through Touch 'n Go, GrabPay, Boost dan FPX are tokenised so we never store your full payment card or bank…

Encryption & Storage

All logins and payment data are encrypted end-to-end. We use secure, isolated servers that comply with Malaysian data-protection standards.

Cookies & Tracking

We use session cookies to keep you logged in and functional cookies to remember your game preferences. No third-party tracking pixels are used.

Payment Verification

Before your withdrawal is processed, we verify your identity to confirm the request is legitimate. This protects your account from unauthorised access.

Data Retention

We keep your gameplay logs for 18 months for reporting and dispute resolution. Account records stay longer only if required by local law.

Your Rights

You can request a copy of your data, ask us to update it, or request deletion where permitted by law. Contact [email protected].

Policy Updates

If we change this policy, we'll post the update here and notify you via email at least 30 days before the change takes effect.

Privacy Policy FAQs

We delete your gameplay history immediately. Account details like your name and email are retained for 3 years to comply with Malaysian financial reporting. You can request permanent deletion; contact [email protected].

We share only the information they need to function. Game studios receive anonymised play data; payment processors see only transaction amounts and dates, never your full card details. No sale of data occurs.

Your payment details are never stored by mcc888. Touch 'n Go and GrabPay send us only a transaction token, not your card or bank account. All transfers are encrypted.

Yes. You can disable non-essential cookies in your browser settings. Disabling functional cookies may affect gameplay, but you'll still be able to log in and play.

Your account and gameplay data are stored on secure servers in Malaysia to comply with local law. Backups are held in encrypted cloud facilities managed by certified providers.

We use your email only to send account notifications and updates about new games or features. You can opt out of promotional emails in your account settings.